frequently asked questions
Find answers to common questions about our authentic Konkan flavors, traditional products, and delivery services.
What is KokanSwad and what do you offer?
KokanSwad is your one-stop e-commerce destination for authentic and wholesome Konkan flavors. We specialize in traditionally crafted beverages and fruit-based delicacies including Kokum Sharbat, Kokum Agal, Kairi Panha, Mango Products, and Amla Squash. All products are made with care and love using traditional recipes.
How do I place an order?
You can place an order by browsing our authentic Konkan products, adding items to your cart, and proceeding to checkout. You can also call us at +91 94047 77533 to place an order over the phone or discuss custom requirements for traditional recipes.
What are your delivery areas?
We deliver our authentic Konkan flavors across India and beyond. We currently deliver to all major areas in Maharashtra, including Mumbai, Pune, Nashik, Aurangabad, and surrounding regions. We also ship nationwide to bring traditional Konkan taste to customers across India.
What makes your products special?
Our products are special because they are made using traditional Konkan recipes passed down through generations. We use only natural ingredients sourced from local farms, with no artificial flavors or chemicals. Every bottle and jar captures the authentic taste and goodness of the Konkan coast.
What is Kokum Sharbat and how is it made?
Kokum Sharbat is a refreshing, tangy-sweet summer drink made from sun-dried kokum fruit. It's a traditional Konkan beverage that helps cool the body naturally. Our Kokum Sharbat is made using traditional methods with sun-dried kokum and natural sweeteners, making it perfect for hot summer days.
How long does delivery take?
We offer same-day delivery for orders placed before 2 PM. Most orders are delivered within 2-4 hours. You can track your order in real-time using our order tracking system.
What are your delivery charges?
Delivery charges vary based on your location and order value. We offer free delivery on orders above ₹500. Standard delivery charges start from ₹50. You can see the exact delivery charges during checkout.
Can I schedule a delivery for a specific time?
Yes, you can schedule your delivery for a specific time slot during checkout. We offer flexible delivery windows to accommodate your schedule.
What payment methods do you accept?
We accept all major payment methods including credit/debit cards, UPI, net banking, digital wallets, and cash on delivery (COD) for orders up to ₹2000.
Is my payment information secure?
Yes, we use industry-standard encryption and security measures to protect your payment information. All transactions are processed through secure payment gateways.
